Apply now to take the next step in your career with Catholic Education Sandhurst Limited (CESL)

Catholic Education Sandhurst Limited (CESL) is seeking a ServiceNow Manager to join our Operations Team. This is an exciting full time ongoing opportunity reporting to the ICT Lead.  

The ServiceNow Manager drives the administration, optimisation, and innovation of CESL’s ServiceNow platform, ensuring workflows and modules align with organisational goals. You’ll lead design, configuration, and deployment, collaborate with teams and vendors to maintain a secure, scalable platform, and champion best practices to maximise adoption, efficiency, and value across the organisation.

You’ll deliver value across ITSM, CSM, Knowledge, Virtual Agent/AI and automation workflows. From governance, CMDB/Discovery, integrations, and security/role design to agile delivery and change/adoption, you’ll shape an experience staff love and rely on every day. We’re seeking a hands-on platform owner with deep ServiceNow expertise, sharp stakeholder skills, and a track record of delivering outcomes at scale. If you’re ready to modernise services, reduce toil, and enable better learning and work through smart automation, apply now and help us turn strategy into flow.

The Position

• Title: ServiceNow Manager
• FTE / Hours per fortnight: 1.0 FTE
• Employment Status: Ongoing
• Location: Bendigo
• Other Requirements: WWCC, National Police Check & Driver’s License
• Potential start date: 1 December 2025

About You

• Bachelor’s degree in Computer Science, IT, or related field.
• Proven experience administering and optimising ServiceNow or similar ITSM platforms.
• Strong knowledge of ITIL processes, workflow design, and process automation.
• Skilled in system integrations, cloud platforms, and DevOps practices.
• Understanding of project methodologies and cybersecurity principles.
• ServiceNow certified (e.g., System Administrator, Implementation Specialist).
• Experience with additional ServiceNow modules (HR, Facilities, Security, etc.) is a plus.

What We Offer You

• Flexible and Hybrid working options
• Competitive benefits, growth opportunities, and a supportive work environment.
• An opportunity to work from Bendigo, Wangaratta, or Tatura.
• Generous leave provisions for more quality time with family.
• Competitive remuneration plus superannuation.
• Salary packaging options available.
• Dedicated support and a collaborative, supportive team.
• Career progression and growth opportunities.

About The CESL Office

The CESL Office Team comprises of close to 150 employees working across 7 key functional areas, supporting over 50 schools and early childhood centres within the Sandhurst Diocese. We are a supportive and friendly team who are committed to working collaboratively with our schools to achieve the best outcomes possible for our students. With office locations in Bendigo, Wangaratta and Tatura.

Magnify Sandhurst

In 2025, a diocesan first, a comprehensive and exciting new learning and teaching program was simultaneously launched across over 50 Catholic schools in the Sandhurst Diocese. 

Magnify Sandhurst will be introduced across 2025 to 2027, with each phase designed to bring measurable improvements in each learning environment. 

Magnify Sandhurst is set to transform learning for students with more specific and explicit teaching practices, bringing greater consistency and a more predictable and effective education experience for all students. 

The Magnify Sandhurst program combines evidence-based practices in teaching and learning to support each student's unique needs, strengths, and goals, focusing on strengthening core areas like literacy and numeracy, building supportive classroom environments, and integrating Catholic values in daily learning. 

Learn more about Magnify Sandhurst. 

Catholic Education Sandhurst Limited (CESL)  

CESL governs over 50 schools and early childhood learning centres across Central and North Eastern Victoria, in large regional centres and small vibrant townships. As we ‘Magnify Sandhurst’ with a special focus on learner growth, teacher professional development and ‘healthy and well communities’, we are committed to working in partnership with leaders, students and families, providing innovation and excellence; inspired by the Catholic story. We feature large regional centres of Bendigo, Wodonga, Wangaratta, Shepparton and Echuca, as well as many smaller communities where making people feel welcome is a speciality. Our motto is ‘Every Student, Every Teacher, Every School, Every Day’.  

Diversity, Inclusion and Child Safety  

CESL embraces diversity and social inclusion and encourage people from diverse backgrounds to apply. We are committed to ensuring the safety, wellbeing, and inclusion of all children.  

Applications Close: 18th November 2025

Please ensure your application includes a cover letter, resume and a document addressing the Key Selection Criteria within the Position Description.  

If you are interested in learning more about CESL or registering for future opportunities please visit our website here. For application assistance, please review our application guide here.